Cleanroom – Terms of Service
Last updated: 27 June 2025
These Terms of Service (Terms) govern access to and use of Cleanroom (the Service), an AI‑powered CRM‑data‑cleansing solution provided by Stravik Technologies AB, a company incorporated in Sweden with registered address Kärrvägen 5, 423 35 Varberg, Sweden (Cleanroom, "we", "our" or "us").
By registering for, accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity. If you do not agree to these Terms, do not access or use the Service.
1. Definitions
"Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with a party.
"Client", "you" or "your" means the individual or legal entity that creates an account and/or uses the Service.
"Client Data" means all data, content, and information (including Personal Data) uploaded to or otherwise processed by the Service on your behalf.
"Clean Outputs" means the cleansed, deduplicated or otherwise transformed data generated by the Service from Client Data.
"Documentation" means any user manuals, help files or other documentation provided by Cleanroom relating to the Service.
"Order Form" means an ordering document executed by the parties that specifies the Service plan, subscription term and applicable fees.
"Personal Data" has the meaning set out in the EU General Data Protection Regulation ("GDPR").
"Software" means the underlying software components of the Service, including any code, models and algorithms.
2. Eligibility & Account Registration
You must be at least 18 years old and legally capable of entering into contracts to use the Service. You are responsible for ensuring that all registration information you provide is accurate, complete and kept up‑to‑date.
You must maintain the confidentiality of your login credentials and are liable for all activities that occur under your account. Notify us immediately at elias@prospecterra.com of any unauthorized use.
3. The Service
3.1 Functionality. Cleanroom employs proprietary artificial‑intelligence agents to identify, merge, correct and enrich CRM records. The Service is delivered as software‑as‑a‑service (SaaS) via secure cloud infrastructure.
3.2 Beta Features. From time to time we may invite you to try beta or preview functionality at no charge. Such features are provided "as‑is" without warranty and may be discontinued at any time.
3.3 Third‑Party Integrations. Cleanroom may interoperate with supported CRM platforms (e.g., Salesforce, HubSpot, Dynamics 365). Your use of third‑party services is subject to their separate terms, and Cleanroom is not responsible for third‑party products or content.
4. Licences & Acceptable Use
4.1 Licence to You. Subject to these Terms and timely payment of fees, Cleanroom grants you a non‑exclusive, non‑transferable, limited licence during the subscription term to access and use the Service and Documentation for your internal business purposes.
4.2 Restrictions. You shall not (a) copy, modify, create derivative works of, reverse engineer, decompile or attempt to extract source code from the Software, except to the extent permitted by law; (b) resell, sublicense or otherwise make the Service available to third parties; (c) use the Service to develop or train competing machine‑learning models; (d) upload or process any data that is illegal, infringing or contains malicious code.
4.3 User Obligations. You are solely responsible for (i) the accuracy, quality and legality of Client Data; (ii) obtaining necessary consents to process Personal Data; and (iii) reviewing Clean Outputs before relying on them. Because the Service relies on probabilistic AI, Clean Outputs may contain errors.
5. Fees & Payment
Unless the parties agree otherwise in an Order Form, the Service is offered on subscription plans. Fees are invoiced in United States dollars (USD) and are payable up front via Stripe at the start of each subscription term. If Stripe is unable to process payment, Cleanroom may suspend or terminate access to the Service until payment is successfully processed.
All fees are exclusive of any applicable taxes, which you are responsible for paying.
6. Data Protection & Security
6.1 Data Controller/Processor. For Client Data that is Personal Data, you are the data controller and Cleanroom is your data processor under GDPR. The Data Processing Addendum ("DPA") forms part of these Terms.
6.2 Processing Instructions. Cleanroom shall process Personal Data only on documented instructions from you, unless required otherwise by EU or member‑state law. You instruct Cleanroom to process Personal Data to provide and improve the Service.
6.3 Sub‑processors. You authorize Cleanroom to engage sub‑processors listed in the DPA. Cleanroom will impose data‑protection obligations on sub‑processors equivalent to those in the DPA.
6.4 Security. Cleanroom implements appropriate technical and organizational measures designed to protect Client Data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access.
6.5 Data Retention & Deletion. Upon termination or expiry of your subscription, Cleanroom will delete or return Client Data in accordance with the DPA, unless legally required to retain it.
7. Intellectual Property
7.1 Ownership. As between the parties, (a) you retain all rights to Client Data and Clean Outputs, and (b) Cleanroom retains all rights to the Service, Software, Documentation and underlying models.
7.2 Feedback. You grant Cleanroom a perpetual, irrevocable, royalty‑free licence to use and incorporate into the Service any feedback you provide.
7.3 Statistical Data. Cleanroom may generate and use anonymized statistical data regarding Service usage for analytics, benchmarking and product improvement, provided such data does not identify you or any natural person.
8. Confidentiality
Each party (Recipient) shall keep confidential all non‑public information disclosed by the other party ("Discloser") that is marked confidential or should reasonably be considered confidential ("Confidential Information"). Recipient shall use Confidential Information solely to perform its obligations under these Terms and shall protect it with the same care it uses for its own information of like importance (and at least reasonable care). This section survives five years after termination.
9. Warranties & Disclaimers
9.1 Service Warranty. Cleanroom warrants that the Service will materially conform to the Documentation and be provided with reasonable skill and care.
9.2 AI Disclaimer. THE SERVICE USES PROBABILISTIC ARTIFICIAL‑INTELLIGENCE TECHNIQUES. CLEAN OUTPUTS ARE GENERATED AUTOMATICALLY AND MAY CONTAIN ERRORS. YOU ARE RESPONSIBLE FOR REVIEWING CLEAN OUTPUTS BEFORE USING THEM AND FOR COMPLYING WITH ALL APPLICABLE LAWS WHEN USING THE SERVICE.
9.3 General Disclaimer. EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON‑INFRINGEMENT.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, (A) NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY; AND (B) EACH PARTY'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS SHALL NOT EXCEED THE FEES PAID OR PAYABLE BY YOU TO CLEANROOM FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.
Nothing in these Terms limits a party's liability for death or personal injury caused by negligence, fraud, or any liability that cannot legally be limited.
11. Indemnification
You will indemnify, defend and hold harmless Cleanroom and its Affiliates from and against any third‑party claims, damages and expenses (including reasonable attorneys' fees) arising from (a) Client Data or your use of the Service in violation of these Terms or applicable law; or (b) your infringement of any third‑party rights.
12. Term & Termination
12.1 Term. These Terms commence on the earlier of (a) the date you first access the Service and (b) the effective date of the Order Form, and continue for the subscription term specified therein.
12.2 Termination for Convenience. Either party may terminate these Terms and the applicable subscription at the end of the then‑current subscription term by providing reasonable advance written notice.
12.3 Termination for Cause. Either party may terminate these Terms with immediate effect if the other party materially breaches these Terms and fails to cure within thirty (30) days after written notice.
12.4 Effect of Termination. Upon termination, your right to use the Service ceases and you must delete all copies of the Software (if any) and Documentation. Sections 6 through 11, together with any other provisions that by their nature should survive, will remain in effect after expiration or termination.
13. Modifications
Cleanroom may modify the Service or these Terms to reflect changes in technology, law or business operations. We will notify you of material changes with reasonable advance notice before they take effect. Your continued use of the Service after the effective date constitutes acceptance of the modified Terms.
14. Export Compliance & Sanctions
You may not use or access the Service in violation of any applicable export control laws or economic sanctions regulations, including those of the EU, UK and United States.
15. Governing Law & Disputes
These Terms are governed by Swedish law. Any disputes shall be resolved exclusively by the courts of Sweden, except that either party may seek injunctive relief in any court of competent jurisdiction.
16. General
These Terms constitute the entire agreement between the parties and supersede all prior agreements relating to the subject matter. If any provision is found unenforceable, the remainder shall remain in full force. No waiver of any provision shall be deemed a waiver of any other provision. These Terms may not be assigned without prior written consent, except by Cleanroom to an Affiliate or in connection with a merger or sale of assets.
17. Contact Information
For questions about these Terms, please contact us at:
Stravik Technologies AB (Cleanroom)
Kärrvägen 5, 423 35 Varberg, Sweden
Email: elias@prospecterra.com